ALTIMS Support

ALTIMS Help Center

Find answers to common questions and access step-by-step guides for responders, trainers, and operations staff.

Frequently Asked Questions

How do I find my training history?
Go to the Responder Portal to view your training history.
How do I register for a session?
Browse sessions and follow enrollment steps.
How do I print my certificate?
Open your completed training record and download it.
How do I create a session?
Use the Operations menu and complete required fields.
How do I manage sessions?
Update session details, trainers, and enrollments.

User Guides

Select a role
Training Certificate Guide

Download and print certificates.

Open Guide
Sessions Needing Trainers

Find sessions needing trainers.

Open Guide
Manage Training Sessions

Manage sessions and enrollments.

Open Guide
Create a New Session

Create training sessions.

Open Guide
Manage Facility Records

Manage facilities.

Open Guide
Manage Responders

Manage users and permissions.

Open Guide